Privacy Policy
Tony's Jewelry respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data while shopping with us regardless of where you visit from or when you interact directly with Tony's Jewelry.
Information We Collect
We collect information to process orders and improve your shopping experience. This includes:
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Personal Information: Name, email, shipping and billing address, phone number, and payment details when you place an order or create an account.
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Browsing Information: IP address, browser type, device information, and cookies to understand how you use our site. Our host, Wix.com collects this data through its analytics tools.
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Communication Data: Messages you send us through any of our contact forms, live chat, or customer service inquiries.
How We Use Your Information
We use your data to:
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Process and fulfill orders, including payments and shipping for jewelry pieces or luxury items.
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Provide customer support and respond to inquiries.
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Send order confirmations, shipping updates and promotional emails if you opt in.
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Improve our website, product offerings, and security.
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Comply with legal and insurance obligations.
Payment Processing
Payments are processed securely through Wix Payments and third-party providers like Apple Pay, Google Pay, Affirm, Acima Leasing and Synchrony. We do not store your full credit card details on our servers. All payment transactions are encrypted using SSL technology.
Cookies and Tracking
We use cookies to remember your cart, login status, and preferences. We also use the information to analyze site traffic through Wix Analytics and Google Analytics. You can disable cookies in your browser settings, though this may affect site functionality.
Data Sharing
We only share your information with trusted third parties who help us run our store, such as:
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Shipping carriers like UPS, Fed Ex, or USPS for delivery.
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Payment processors for transactions.
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Wix.com as our website hosting platform.
* We do not sell or rent your personal information to third parties for marketing purposes.
Data Storage and Security
Your data is stored securely on Wix's servers, which use industry-standard security measures. While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Opt out of marketing communications at any time using the unsubscribe link in our emails.
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Request a copy of the data we hold about you.
To exercise these rights, Contact Us
Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes. Order records are typically kept for 7 years for tax and accounting purposes.
Children's Privacy
Our site is not intended for individuals under 18. We do not knowingly collect personal information from children.
Contact Us
If you have questions about this policy or your data, please reach out to us:
📍219 Monterey Street,
Salinas, CA 93901
📞 (831) 676-3586
Last Updated: May 16, 2026
Shipping Policy
We are pleased to offer free shipping on most purchases. For orders under $400, a shipping fee of $8.99 will be applied.
Once purchase is complete, your order will be processed and shipped within a maximum of 3 business-days. All our items are shipped using FedEx Priority to ensure reliable and timely delivery.
Purchases over $2,000 will be shipped via Fed Ex Overnight for faster service - complete with tracking for your peace of mind.
Thank you for choosing us!!
Refund Policy
All sales at Tony's Jewelry are final. Once a purchase is completed, we do not offer returns, exchanges, or refunds unless required by law. This policy helps us maintain the quality and integrity of every item we offer.
Why we have this policy
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Every item is inspected and verified for authenticity before it reaches you.
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Luxury and unique items, including custom pieces are one-of-a-kind and cannot be restocked once sold.
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Ensures fairness for all our customers.
What this means for you
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Please review your selection carefully before purchasing.
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Ask our staff any questions about the product prior to completing your purchase.
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If you're unsure about the size, style or details; our team is happy to provide guidance and/or additional photos.
Even though all sales are final, we are committed to exceptional customer service. If you have concerns about your purchase, Contact Us, and we will do our best to assist you within the scope of our policy.
Accessibility Statement
We at Tony's Jewelry are working to make our store and our site, tonysjewelry.net accessible to all our customers including those with disabilities. Our goal is to provide similar level of ease and enjoyment to your browsing experience as other visitors.
Accessibility Arrangements In-Store:
Our parking lot, entryway and store are wheelchair-friendly; making it easy for everyone to visit us. We keep a couple of stools throughout the store and a couch near the entrance for those needing a break from standing. Additionally, we strive to maintain a fragrance-free environment and we intentionally keep our music soft for the comfort of all.
Accessibility Arrangements Online:
Our website has been designed with the Web Content Accessibility Guidelines (WCAG) in mind and we continueously
strive to improve our website to enhance user experience.
At tonysjewelry.net we have introduced navigation and product filtering with clear - consistent labels. All videos include the play button to give our users the option to start and stop as they desire. And the main page has been designed with gentle motions to help avoid discomfort. Lastly, all products listed include detailed product descriptions and size specifications.
Your experience matters to us, and we are here to support your needs. If you encounter any difficulties on the site or in-store and need further assistance or if you have suggestions on how we can improve accessibility, please Contact Us. Your feedback is invaluable in helping us create a more inclusive environment for everyone.
Terms & Conditions
By accessing or purchasing from [tonysjewelry.com], you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
Acceptance of Terms
These terms govern your use of Tony's Jewelry website and the purchase of any products. We may update these Terms at any time without prior notice. The most current version will always be posted on this page.
Products
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All product listings are subject to availability. Descriptions, prices and availability may change without notice. We reserve the right to limit quantities and discontinue items.
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Product descriptions, photos, and pricing are for informational purposes only. While we strive to display product colors and details as accurately as possible, we do not guarantee that colors, materials, texture, or dimensions will appear exactly as the physical product. Variations can occur due to lighting, screen settings and photography.
Pricing, Payment & Orders
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Prices are listed in [USD] and are exclusive of applicable taxes and shipping unless stated otherwise.
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Full payment is required at the time of purchase. We accept payments through Synchrony, Acima Leasing, Affirm, Visa, Mastercard, Amex, Discover, Maestro, Diners Club, JCB, Union Pay and Apple Pay.
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All orders are subject to acceptance and payment confirmation. We may request additional verification for high-value orders.
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Tony's Jewelry reserves the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud.
Shipping, Returns & Refunds
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Estimated delivery times are provided at checkout and vary by location. Tony's Jewelry is not responsible for delays caused by carriers or customs.
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All orders totaling less than $400 will incur a shipping fee.
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All items including: fine jewelry, custom jewelry, engraved jewelry, luxury watches, luxury handbags and accessories are final sale and are non-refundable.
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No returns are accepted unless the item received is incorrect.
Warranty
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While the majority of our products do not include a warranty against manufacturing defects, we encourage you to Contact Us with any questions regarding warranty coverage for a specific item. We are committed to ensuring you have complete and accurate information prior to purchase.
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Please note that our limited warranty, where applicable, does not cover normal wear and tear, damages resulting from misuse or improper care, loss or theft.
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Exclusions: All luxury handbags, wallets, accessories, clocks, and antiques are sold as-is and do not include any warranty coverage.
Intellectual Property
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Website Design: The design, layout, code, and overall visual appearance of this website were created by LightMatters. All images used are owned exclusively and may not be copied, reproduced, distributed, or used without prior written consent.
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Content: All graphics, vector images, text, logos, and trademarks on this site are property of Tony's Jewelry. All rights reserved. You may not use, reproduce, or distribute any content from this site for commercial purposes without written permission.
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Unauthorized use of the above materials constitutes a violation of copyright and trademark law and may result in legal action.
Custom Design Pieces
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Nature of Product: Made-to-order pieces are custom-created based on your specifications, including but not limited to design, size, gemstone selection, metal type, and engraving. As such, each item is unique and non-refundable once production has commenced.
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Design Approval: A design confirmation, digital rendering, or written approval may be required before production begins. By providing approval, you confirm that the design meets your expectations and that you assume responsibility for any specifications you provide.
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Production Timeline: Estimated production and delivery timelines will be communicated at the time of order. Timelines are approximate and may vary due to material availability, craftsmanship requirements, or unforeseen circumstances. Tony's Jewelry is not liable for delays beyond our reasonable control.
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Variations: Due to the handmade nature of custom-made items, minor variations in color, texture, weight, or finish are inherent and do not constitute a defect.
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Alterations & Repairs: Post-delivery alterations, resizing, or repairs may be available at an additional cost and are subject to separate terms and feasibility assessment.
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Deposits: A non-refundable deposit of [50%] may be required at the time of order to secure materials and commence work. The remaining balance is due prior to delivery.
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Design Ownership: All final designs, computer-aided design (CAD) files, renderings, molds, and prototypes created by Tony's Jewelry in connection with a custom-order remain the exclusive property of Tony's Jewelry unless expressly transferred in writing. These material may not be copied, reproduced, distributed, or used to manufacture similar items without prior written consent from Tony's Jewelry.
User-Generated Content
From time to time, you may submit content to Tony's Jewelry, including but not limited to product reviews, ratings, photos, comments, and testimonials (User Content)
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License to Us: By submitting User Content, you grant Tony's Jewelry a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, display, and distribute the content for marketing, promotional, and commercial purposes across our website social media, and advertising materials.
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Your Responsibility: You confirm that you own or have the right to submit the User Content and that it does not infringe on any third-party rights or violate any laws. You also confirm that any person shown in submitted photos has consented to its use.
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Removal: Tony's Jewelry reserves the right, but not the obligation, to review, edit, or remove any User Content at our sole discretion, including content that is offensive, misleading, or violates these Terms.
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No Compensation: You will not receive payment or attribution for User Content unless we agree otherwise in writing.
User Conduct
You agree not to:
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Use the site for any unlawful purpose or in a way that may damage, disable, or impair the site.
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Attempt to gain unauthorized access to any part of the site or related systems.
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Submit false or misleading information when placing an order.
Limitation of Liability
To the fullest extent permitted by law, Tony's Jewelry is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability shall not exceed the amount you paid for the product in question.
Accuracy of Information
We make reasonable efforts to keep information on the site accurate and current. However, we do not warrant that the site is error-free or uninterrupted. Tony's Jewelry reserves the right to update content and these Terms at any time without notice.
Governing Law
These terms shall be governed and interpreted in accordance with the laws of California, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Salinas, California.
Contact
For questions regarding these Terms or our products, Contact Us.
📍219 Monterey Street,
Salinas, CA 93901
📞 (831) 676-3586
Last Updated: May 16, 2026
Contact Us
We are here to assist you.
For all general questions,
please fill the form to the right.
If you wish to:
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Initiate a Custom-Design Project > Coming Soon
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Leave a Review > Click Here
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Subscribe to get exclusive deals > Click Here
We appreciate your time and look forward to connecting with you soon. Our team will get back to you as soon as possible.
Thank You,
Tony's Jewelry
219 Monterey Street
Salinas, CA 93901
831-676-3586
